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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Care Support Specialist (Europe)

Salary undisclosed

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Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Requisition ID: 56522
Position Type: FT Permanent
Workplace Arrangement: #LI-Hybrid

About Kerry


Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.


About the role


  • Work Location : 1Powerhouse, PJ (5mins walk from MRT Bandar Utama)
  • Reporting To : Customer Care Manager
  • Working Hours : 2.00PM – 11.00PM

Key responsibilities


  • Manage and process customer orders accurately, ensuring timely execution and adherence to service levels. Collaborate with regional teams to resolve issues and achieve optimal outcomes.
  • Handle customer and internal requests such as Salesforce updates, reporting, master data management, and credit returns, ensuring precision and timely completion. Proactively identify and resolve service issues to maintain operational efficiency.
  • Monitor operational performance, address challenges, and recommend service enhancements. Provide timely updates to stakeholders and ensure seamless issue resolution while maintaining a professional communication standard.
  • Build strong relationships with regional customer care teams and cross-functional stakeholders to foster collaboration and enhance customer experiences.
  • Maintain expertise in processes and systems, manage complaints effectively, and ensure timely resolutions aligned with operating procedures.
  • Support the wider Customer Care team in achieving high performance and participate in ad-hoc projects, continuous improvement initiatives, and cross-enterprise programs.

Qualifications and skills


  • Bachelor’s Degree in Business Administration, Supply Chain, or a related field.
  • Minimum 2 years of experience in customer operations, order-to-invoice, contact centers, or data management roles; experience within shared services is highly preferred.
  • Proficiency in SAP systems and CRM tools like Salesforce is required.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Recruiter: #LI-SS1
Posting Type: LI

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