QA Manager

JOB RESPONSIBILITIES: - Establish and enforce quality assurance policies, procedures, and standards to ensure compliance. - Design, implement, and maintain quality management systems (QMS) that adhere to industry standards and regulatory requirements (e.g., ISO, IATF). - Oversee and coordinate quality assurance activities to ensure products meet defined quality and compliance benchmarks. - Track internal and external quality costs, translating findings into improvement initiatives and control measures. - Drive efforts to minimize company-wide quality-related costs. - Supervise production processes, analyzing data to identify areas requiring improvement. - Lead quality audits, inspections, and product/service testing. - Identify and implement opportunities for process optimization through corrective and preventive actions (CAPA). - Develop and deliver training programs to enhance the skills and knowledge of QA personnel in quality control. - Address and resolve customer complaints, managing product recalls or necessary adjustments effectively. - Evaluate customer feedback, implementing improvements to enhance satisfaction and reduce quality concerns. REQUIREMENTS: • Bachelor’s degree in Quality Management, Engineering, or a related field. • Minimum 10 years of experience in a QA role, with at least 3-5 years in a managerial position. • Must be fluent in English and able to speak Mandarin. • Ability to speak Japanese is an added advantage. • Familiar and experience with IATF requirements. • Proven experience in quality management systems and methodologies (e.g., Lean, Six Sigma). • Excellent verbal and written communication skills to collaborate with cross- functional teams and present findings effectively. • Great attention to detail and result driven approach by data analysis. • Excellent organizational and leadership abilities. • Reliable, Trustworthy and high integrity.