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Telecom Customer Support Agent - Work-from-Home after 3 Months

RM 2,000 - RM 2,800 / month

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Location: Menara TM, Bangsar

Basic Salary: RM 2,000

Transport Allowance: RM 200

Performance Allowance: RM 300

Shift Allowance: RM 60

Technical Skill Allowance: RM 250

Quarterly Performance Incentive: RM 250

Responsibilities:

- Provide outstanding customer service via multiple channels: phone, WhatsApp, chat, email, and SMS.

- Assist customers with billing inquiries, technical issues, and TM product-related questions.

- Ensure accurate data entry and follow up on customer requests in a timely manner.

- Deliver prompt, professional service to maintain high levels of customer satisfaction.

- Foster strong customer relationships and provide an exceptional experience.

Requirements:

- Strong communication skills, both written and verbal.

- Ability to handle customer inquiries efficiently and professionally.

- Previous customer service experience is preferred but not required.

Apply with me Ms Lava via WhatsApp Ms Lava 01135630124

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Performance bonus