RETAIL CAFE MANAGER

Our Blend

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!

Brew Crew Opportunity

Our Global Brew Crew is seeking a Retail Cafe Manager to help deliver a world-class coffee and tea experience. As a member of our Malaysia Brew Crew, you will have the opportunity to grow both personally and professionally.

You will enter our famous ‘Barista Academy’ from your very first day and develop expertise in the craft of coffee and tea, gaining valuable career skills — Your development is our priority.

Key Responsibilities

In this role, you will be involved in:

· Coordinating with various contractors and vendors including internal stakeholders.

· Managing the Local Authorities requirement on fit-out plan and design matters for any new / renovation project.

· Coordinating with current or new Architect on site fit-out works for Building Plan (BP) submission to Local Authorities.

· Managing site fit-out works (or reinstatement works) to ensure it is accordance with project timeline, budget and approved drawings including regular site inspections.

· Handling of utility meter installation and termination with relevant utility provider to ensure proper functionality i.e. Tenaga Nasional Berhad (TNB), State Water Meter Provider (Air Selangor, Syarikat Air Negeri Sembilan, Perbadanan Bekalan Air Pulau Pinang and etc).

· Handling of new outlet’s internet/telephone application to the relevant local authority (Telekom Malaysia).

· Escalating proposed changes to cost or timescale beyond contractual levels and checking for possible effects on the Business Cases.

· Preparing monthly project reports to ensure risks and issues are being tracked and mitigated/resolved and financial tracking on expenditure levels

· Coordinating weekly project and post project review meetings to ensure benefits are realized with internal and external stakeholders.

· Being a liaison officer between internal and external stakeholders.

· To undertake any works related to projects assigned as and when required by superior or Project Leaders from time to time.

Your Ingredients

· Candidate with at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Project Management, Engineering, Construction/Development or equivalent.

· 2-3 years of working experience in project management field.

· Possess experience in dealing with Local Authorities i.e. City Councils, TNB, SYABAS etc. will be an added advantage.

· Well versed in project arbitrage cycle.

· Good written and oral communication skills in English and ability to interact effectively with people at different levels.

· PC literate with knowledge in Microsoft Office Appliances.

· Willing to travel regularly across project sites.

· Self-motivated with a strong drive and ability to work with minimum supervision.

· Critical thinking and problem-solving skills and decision-making.

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

Our ‘FROTH’ VALUES

We believe in the fundamental truths that guide us through our daily lives:

· F*RIENDLINESS -* We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.

· RESPECT - We are inclusive and honour each other’s values, opinions and diversity.

· OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.

· TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.

· HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.

Job Types: Full-time, Permanent

Pay: RM4,000.00 per month

Benefits:

• Dental insurance
• Free parking
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Professional development
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Yearly bonus