Client Sales Manager

• - Responsible to develop the sales and key account management in Malaysia and other countries to be assigned in the future.
• - Build and maintain strong relationships with key client stakeholders to ensure satisfaction and loyalty.
• - Develop and implement account plans, aiming to exceed revenue and client retention targets.
• - Understand client needs, industry trends, and competitive landscape to position CED’s solutions effectively.
• - Achieve or exceed assigned sales and profitability targets.
• - Work closely with CED’s technical, operations, and consulting teams to develop solutions and ensure accurate delivery expectations.
• - Participate in negotiations and contract renewals to secure favourable terms for both CED and the client.
• - Serve as the main point of contact for clients, proactively addressing concerns and resolving issues in a timely manner.
• - Measure client satisfaction and develop action plans to improve service quality as needed.
• - Foster a client-centric culture by providing regular feedback to internal teams to ensure continuous improvement.
• - Maintain accurate records of client interactions, opportunities, and account activities using CRM tools.
• - Prepare regular reports on account performance, client feedback, and progress toward account objectives.
• - Present quarterly business reviews (QBRs) and other updates to clients and intern leadership.

Qualifications & Skills:

• - Bachelor’s degree in Business Administration, Information Technology, or a related field (or equivalent experience).
• - Minimum of 2 years of experience in client management, sales, or account management in the IT industry or related field.
• - Strong relationship-building and communication skills.
• - Proven ability to achieve sales and revenue targets.
• - Proficiency in CRM software and Microsoft Office Suite.
• - Customer-focused, results-driven, proactive, and collaborative.
• - Outstanding written and verbal communication in English, Bahasa Malaysia and Mandarin.
• - Have minimum knowledge of IT solution.
• - Willing to travel within country and overseas if required.

• basic salary 4-6k+commission