Epicareer Might not Working Properly
Learn More

Customer Success Intern

RM 500 - RM 500 / month

Apply on


Original
Simplified

Join Swipey as a Customer Success Intern and explore the exciting world of fintech while helping our customers thrive! In this role, you'll learn about financial technology, support our Customer Success team, and build great relationships with clients.

What You’ll Be Doing:

  • Support the Team: Keep our customer database organized and up to date.
  • Customer Communications: Help draft emails and reply to customer questions via chat.
  • Onboarding Clients: Assist with onboarding new clients and ensuring their details are correct.
  • Build Relationships: Work with customers to understand their needs and guide them through our platform.
  • Learn & Grow: Attend industry events (if any) and coordinate with the team on exciting campaigns.
  • Problem Solving: Help resolve customer issues quickly and effectively.

What You’ll Gain:

  • Hands-on experience in customer success and operations within the fintech industry.
  • Skills in communication, problem-solving, and customer management.
  • The chance to make a real impact on how Swipey supports its clients.
  • This internship is perfect for someone eager to learn, grow, and kickstart a career in fintech!