Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Support Team Leader

RM 8,000 - RM 8,500 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Get to know the Role:

responsible for managing the team handling the day-to-day processes related to onboarding/account management/payments/loans/cards.

Duties and Responsibilities:

  • Provide oversight of the team in day-to-day operational activities in onboarding/account management/payments/loans/cards processes
  • Provide coaching for the team
  • Ensure all assigned cases are processed in accordance to operational manual and standard operating procedures and within established SLAs.
  • Ensure processes are performed in compliance with the Bank’s standards and regulatory requirements
  • Collaborate with SG Last Mile team and any other relevant teams to review new, existing or potential operational problems, complaints and queries and ensure they are resolved promptly and satisfactorily.
  • Regularly identify pain points and review operational insights of the process and work closely with SG Last Mile to recommend/drive enhancements where possible
  • Ensure all errors/incidents are appropriately escalated and documented.
  • Any other ad hoc duties as assigned

The Must-Haves:

  • University degree or Masters
  • At least 6 years of relevant banking experience in onboarding/account management/payments/loans/cards
  • At least 4 year of relevant experience in managing a team
  • Able to work independently and in a team
  • Hardworking, self-driven, highly motivated and meticulous individual

Job Type: Contract
Contract length: 12 months

Pay: RM8,000.00 - RM8,500.00 per month

Schedule:

  • Monday to Friday
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