Original
Simplified
- Provide leadership and guidance to the store team, fostering a positive and productive work environment
- Oversee day-to-day operations, including opening and closing procedures, inventory management, and visual merchandising
- Drive sales by setting performance targets, motivating the team, and implementing effective sales strategies
- Ensure exceptional customer service by coaching and developing the sales team on product knowledge, sales techniques, and customer engagement
- Monitor and analyze sales data, identify trends, and implement appropriate action plans to achieve sales targets
- Maintain inventory accuracy and optimize stock levels to meet customer demand and minimize stock discrepancies
- Collaborate with the marketing team to execute promotional activities and events to drive foot traffic and increase brand awareness
- Conduct regular staff training sessions to enhance product knowledge and customer service skills
- Foster strong relationships with customers, addressing their needs, resolving complaints, and ensuring a positive shopping experience
- Maintain a safe and clean store environment, adhering to health and safety standards
- Candidate must prossess at least a Professional Certificate, Advanced / Higher / Graduate Diploma, Degree, Advanced Degree.
- at least 5 years experience in relevant industry.
- Fluent in English, Bahasa Malaysia, optionally Mandarin.
- Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
- Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
- Good problem solving skills, able to navigate unexpected situations or conditions.
- Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
- Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
- Business-minded where applicable with entrepreneurship skill to ensure business success.
- KWSP
- SOCSO
- Medical claim included
- Annual and medical leave shall be in accordance with the prevailing Labour Law
Similar Jobs