IT Support Executive
RM 2,500 - RM 3,500 / Per Mon
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- Provided support such as guidance, troubleshooting or consultation to customers on software system via phone calls, emails and remote access, and providing guidance and support in the deployment, installation and maintenance of systems.
- Tasks include –Answering user inquiries regarding software or hardware operation to resolve problems;
- Entering commands and observing system functioning to verify correct operations and detect errors;
- Installing and performing minor repairs software or peripheral equipment, following design or installation specifications;
- Keeps record of the job performed such as inquiries, complaints, feedback and solution provided;
- Follow up unfinished job from time to time both internally and externally to ensure customer’s inquiries does not left unattended.
- Able to work both independently as well as a team.
- Ad-hoc task may be assigned by team leaders from time to time if required.
- SPM/Diploma/Degree or higher academic qualitifications in any relevant fields.
- Fluent in Mandarin, Bahasa Malaysia and English.
- Fresh graduate are welcome to apply
- Aggressive and fast learner.
- Good attitude and responsible character.
- Good written and verbal communication skills.
- Target oriented and ability to work under pressure to meet targets.
- Computer literate and numerate.
- Exhibit strong negotiation and problem solving skills.
- Independent with persuasive interpersonal skills and results-driven.
- KWSP
- SOCSO
- Medical claim included
- Annual and medical leave shall be in accordance with the prevailing Labour Law
- Training and guidance provided
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