Senior Product Pre-Sales Engineer

• Set priorities and objectives for the team and track progress against key performance indicators (KPIs). • Collaborate with the sales team to understand customer requirements and translate them into technical solutions. • Foster a collaborative and high-performing team environment, ensuring alignment with organizational goals. • Deliver engaging and detailed product demonstrations to prospective clients, highlighting features and benefits. • Develop a deep understanding of the company’s products, services, and technologies. • Provide expert guidance on technical aspects of products, including architecture, integrations, and deployment options. • Lead technical efforts to support sales activities and opportunities by actively engaging with key customers. • Manage the design of technical solutions that address complex customer requirements, focusing on increasing revenue, profitability, and competitiveness. • Provide solutioning support to sales teams to satisfy unique and complex customer requirements. • Support the Product team throughout the product development lifecycle, providing insights and recommendations for feature prioritization. • Evaluate new feature requests and their potential impact on customer satisfaction and business outcomes. • Conduct discovery sessions to gather and analyze customer technical requirements. • Build strong relationships with clients, acting as a trusted advisor during the pre-sales process. • Offer insights into industry trends and emerging technologies to help clients achieve their goals. • Work closely with product management and engineering teams to ensure customer feedback is incorporated into product development. • Collaborate with marketing to develop technical collateral such as white papers, case studies, and solution briefs. • Provide training to internal teams on product updates, industry trends, and technical best practices. • Design scalable, reliable, and innovative technical solutions aligned with customer goals and challenges. • Keep abreast of trends in technology, industry best practices, and emerging tools and standards. • Identify opportunities to improve existing processes, products, or client solutions based on technical knowledge and market trends.