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Teammate support - Mandarin+Hokkien+English

RM 4,000 - RM 4,000 / month

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Role: Teammate- Non-Voice

Location: PJ, Malaysia

Job type: Permanent

Requirement:

  • BA/BS degree
  • Proven 1 years minimum of work experience in Customer service
  • Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
  • Strong written communication skills to compose compelling proposals
  • Good time management skills and ability to organize their own day
  • Client-focused, keen interest in customer interaction & ownership of business goals
  • A team player with ability to work in fast-paced and constantly evolving environment
  • Native level of Mandarin + Hokkien + English is a must

Responsibilities:

  • Serve as a trusted consultant with partners to develop and optimize their channel: responsible for increasing platform usage and content creator adoption of various tools and features
  • Detect and understand the customer’s needs and objectives
  • Knowledge on key platform features in order to connect the customer’s needs to these features
  • Handle a high volume of potential clients on a daily basis through email

职位类型:全职

薪资: 每月RM4,000.00起

Work Location: 现场办公