Business Growth Manager (Mandarin-speaking required)

Full Time, remote
ChatDaddy
Kuala Lumpur, Malaysia

RM 4,000 - RM 9,000 / month

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Business Growth Manager - Drive Success and Innovation with Us!

Are you ready to be a key player in accelerating growth and driving impactful results for a rapidly expanding SaaS company? At ChatDaddy, we are looking for a Business Growth Manager to lead efforts in identifying opportunities, optimizing customer experiences, and creating strategies that fuel revenue and customer base expansion.

As a core part of our team, you'll collaborate with decision-makers, analyze data, and develop targeted plans to help us achieve long-term success. If you're driven by growth, data, and customer success, we want to hear from you!

Learn more about us at: https://www.chatdaddy.tech/

Your Key Responsibilities

Identify opportunities for growth: Leverage data to pinpoint areas for improvement across clients acquisition, retention, and upselling, ensuring growth across all segments and industries.
Develop and implement growth strategies: Create plans that increase revenue and expand our clients base, ensuring that each initiative aligns with corporate goals.
Optimize the customer experience: Focus on creating seamless, impactful experiences that drive clients acquisition, retention, and upselling. Your efforts will directly influence clients satisfaction and long-term loyalty.
Align with company objectives: Ensure all growth-related activities are consistent with ChatDaddy’s corporate vision and goals.
Own the full sales process: From prospecting to closing, you will lead the sales cycle, ensuring all opportunities are maximized for success.
Build lasting relationships with business owners and decision-makers across various industries, providing them with solutions tailored to their needs.
Work alongside cross-functional teams to ensure smooth onboarding and long-term client success.

What We’re Looking For

Sales experience: At least 1 year in sales, ideally in B2B, SaaS, or tech industries. Strong background in upselling and cross-selling is a bonus.
Languages: Fluency in both English and Mandarin is a must.
Analytical mindset: Ability to use data to identify opportunities, optimize strategies, and drive growth.
Proficiency with tools: Comfortable with basic productivity tools like Gmail, spreadsheets, and CRM systems (e.g., HubSpot, Salesforce). Familiarity with Zoom or similar tools for client communication.
Self-driven and goal-oriented: Able to work independently while staying aligned with broader company goals.

Why ChatDaddy?

Competitive Pay: RM 4,000 - RM 9,000+ per month, with performance-based commissions.
Flexible Work Environment: Hybrid model with 3 days WFH and 2 days in-office.
Growth Opportunities: We believe in developing our people. Training and mentorship are provided to help you grow in your career.
Comprehensive Benefits: Annual leave, medical leave, and EPF/SOCSO/PCB benefits. Performance bonuses for achieving growth and sales targets. Family-friendly policies including parental leave.
A Dynamic, Supportive Team: Join an innovative, fast-growing company where collaboration, recognition, and learning are at the heart of our success.

Ready to Make an Impact?

This is your opportunity to be part of a game-changing company with unlimited growth potential. If you’re passionate about driving growth, creating solutions, and making a real impact, we encourage you to apply today!

Job Type: Full-time

Pay: RM4,000.00 - RM9,000.00 per month

Benefits: