Financial Liaison Executive, Business to Customer (B2C)
Placement: Avisena Specialist Hospital
Position Summary:
Purpose of this position is to improve patient experience. FLO B2C will play a vital role in managing business to customer (patient) financial operations in the department.
FLO B2C primary responsibility will be to establish and nurture strong relationships with our patient, to ensure seamless financial transactions and effective communication. FLO B2C will collaborate closely with internal stakeholders such as Specialists, Finance & Operations team to facilitate smooth flow of financial information, resolve any issues & drive financial growth for the hospital.
Besides that, FLO B2B will focus on assisting patient in giving financial aid information and assisting patient with the documentation preparation for claim purposes.
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Health insurance
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Overtime pay
Application Question(s):
- Do you have any experience in healthcare industry?
- Please rate 1 (lowest)- 10 (highest) your confident level in communication
- If you are selected for this position, how soon you may join?
- What is your expected salary for this position?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Administrative: 1 year (Preferred)