ADMIN

• Act as a liaison to foster effective networking and collaboration within the organization and with clients.
• Manage incoming calls from clients and customers for the designated team, offering support to the Operations Team.
• Collaborate closely with Collection Managers to help the team achieve Key Performance Indicators (KPIs) for both the team and clients.
• Ensure the timely input of assignment and payment data from clients into the system.
• Conduct daily assessments of new assignments and client files, reassign tasks within the team, oversee workloads, and manage daily collection efforts to achieve the monthly collection targets set by the company and clients.
• Prepare and present necessary reports to clients within given deadlines, ensuring all details are accurate.
• Promptly update the payment report in the system and address any discrepancies with clients when needed.
• Verify all payments claimed by clients, identifying any discrepancies and seeking clarification when necessary.
• Ensure invoices are submitted to clients without delay.
• Prepare and finalize the monthly commission entitlement list for employees ahead of the due date.
• Provide reception support when required.

Requirements:

• Proficient in Microsoft Office Suite (Outlook, Word, Excel).
• Must be willing to work on-site at Brem Mall, Kepong (accessible by MRT).

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Work Location: In person