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Field Application Scientist - Open to freshgrad (biotech)

RM 2,500 - RM 4,000 / Per Mon

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Position Requirements

  • Minimum Bachelor in Biomedical Science/Medical Laboratory Technology or equivalent.
  • 1-3 years in clinical laboratory experience, and/or minimum 1 year in field-based application support is required. Fresh graduates are encouraged to apply.
  • Familiar with clinical laboratory workflow and diagnostic tests.
  • Basic technical knowledge and understanding of molecular biology, including DNA/RNA extraction, PCR, qPCR & dPCR would be a plus point.
  • Excellent and effective communication skills with good interpersonal characteristics.
  • Good team player and able to work independently
  • Able to travel within (domestic) and outside (international) of Malaysia.
  • Responsible for pre-sales & post-sales activities including conducting demo, CMEs, evaluation, training & etc.
  • Assists in documentation of routine activities in compliance with company’s quality management system.
  • Handle troubleshooting calls/on-site investigation. Might need to work out of office hours.

Personal Requirements

  • A customer-facing personality, including the ability to build positive relationships and engage in scientific discussions with customers.
  • Ability to demonstrate proper etiquette and empathy for each customer interaction.
  • Understand customer experimental needs/ objective(s) and provide company solutions that help to achieve customer scientific goals.
  • Ability to support customer technical problems by phone calls, email, webinar, or in-person.
  • Ability to integrate both internal and field-based resources to find solutions based on customer requests.
  • Ability to prioritize conflicting customer requests based on urgency and business value.
  • Fluent in English, both oral and written. Additional language skills are welcome.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Ability to commute/relocate:

  • Kelana Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Do you have knowledge or background in Biomedical Science / Medical Lab Tech?

Willingness to travel:

  • 50% (Preferred)