Field Application Scientist - Open to freshgrad (biotech)
RM 2,500 - RM 4,000 / Per Mon
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Position Requirements
- Minimum Bachelor in Biomedical Science/Medical Laboratory Technology or equivalent.
- 1-3 years in clinical laboratory experience, and/or minimum 1 year in field-based application support is required. Fresh graduates are encouraged to apply.
- Familiar with clinical laboratory workflow and diagnostic tests.
- Basic technical knowledge and understanding of molecular biology, including DNA/RNA extraction, PCR, qPCR & dPCR would be a plus point.
- Excellent and effective communication skills with good interpersonal characteristics.
- Good team player and able to work independently
- Able to travel within (domestic) and outside (international) of Malaysia.
- Responsible for pre-sales & post-sales activities including conducting demo, CMEs, evaluation, training & etc.
- Assists in documentation of routine activities in compliance with company’s quality management system.
- Handle troubleshooting calls/on-site investigation. Might need to work out of office hours.
Personal Requirements
- A customer-facing personality, including the ability to build positive relationships and engage in scientific discussions with customers.
- Ability to demonstrate proper etiquette and empathy for each customer interaction.
- Understand customer experimental needs/ objective(s) and provide company solutions that help to achieve customer scientific goals.
- Ability to support customer technical problems by phone calls, email, webinar, or in-person.
- Ability to integrate both internal and field-based resources to find solutions based on customer requests.
- Ability to prioritize conflicting customer requests based on urgency and business value.
- Fluent in English, both oral and written. Additional language skills are welcome.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,500.00 - RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Kelana Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Do you have knowledge or background in Biomedical Science / Medical Lab Tech?
Willingness to travel:
- 50% (Preferred)
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