Campaign Operation Management Admin

Key Responsibilities:

• Assist in the execution of multiple CRM & loyalty marketing campaigns.
• Ensure timely and accurate processing of campaign data, including customer entries, purchase records, and premium redemptions.
• Monitor campaign progress and track key performance metrics, ensuring deadlines and SLAs are met.
• Collaborate with the data entry, customer service, and premium procurement teams to maintain seamless campaign operations.
• Prepare and validate campaign reports, ensuring data accuracy and consistency.
• Liaise with the CRM project management team to ensure alignment on campaign objectives and operational timelines.
• Troubleshoot and resolve any operational issues that may arise during the campaign lifecycle.

Qualifications:

• Diploma or Degree in Business Administration, Marketing, or any related field.
• Prior experience in a campaign, operations, or administrative role is an advantage.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office, especially Excel, for tracking and reporting.
• Ability to work independently and manage multiple tasks with tight deadlines.
• Excellent communication and teamwork skills.
• Experience in CRM systems and tools is a plus.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday
• Weekend jobs

Supplemental Pay:

• Performance bonus

Education:

• STM/STPM (Preferred)

Language:

• English (Preferred)
• Bahasa (Preferred)
• Mandarin (Preferred)