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MANAGER supervisor beautician therapist

RM 2,000 - RM 3,000 / Per Mon

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Position : front desk/ supervisor assistant

-front-line-employee your role will be extremely important for improving customer experience and satisfaction. Your goal should always be make our guests feel comfortable and satisfied while in our spa

-Handling customer call, enquiry n always alert on the office phone to reply customer

-improving customer satisfaction and customer loyalty. Often times they are the first contact with the customers, and responsible for making a good impression and improving reputation.

-keeping the front office n spa environment clean and good smell for spa in all times

-follow up n call customer when is not busy to remind them on their expired date of the package n remind them to come back n make booking thru our hotline number .

-managing incoming calls check emails all times regarding online booking maintaining records and files

-Monitor office n spa stocks supplies, if not enough inform in the leaders group chat

-Monitor and update records and files

- creating team schedules

- Plans employee shifts and work schedules ·

- promoting teamwork and collaboration among employees. Communicate regularly with management to provide updates on team ...

- Helping serving ginger tea while staff busy n always be helpful as create a teamwork n great attitude to all staff

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Schedule:

  • Early shift