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- Responsible for supporting the sales floor team in customer experience, create sales opportunities and deliver extraordinary service that surpasses client expectations.
- Build sustainable relationships with new and existing clientele to maximize sales opportunities and promote brand loyalty.
- Promote a culture of service excellency within the boutique.
- Create unique, memorable and awe-inspiring experiences for customers to keep them engaged with the brand.
- Ensure inventory is properly maintained, secured and accounted for via regular stock-takes and product maintenance.
- Assist in organising and implementing regular, in-store marketing activations.
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership of them and use all available store resources to meet or exceed them
- Execute the Brand Customer Service standards to meet or exceed customers’ expectations
- Be a Brand Ambassador, consistently exhibiting Brand Attitude and Values
- Use Seasonal Brand and product knowledge effectively during sales interactions
- Communicate product features benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
- Adhere to all established policies and procedures
- Execute and maintain established Visual Merchandising and In-Store Communication standards
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
- Complete cash register transactions quickly and accurately
- Minimize loss in both, the stockroom and the sales floor
- Perform all store operations in a safe, effective and efficient manner
- Collaborate productively and respectfully with team members
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Fresh graduate
Benefits:
- Opportunities for promotion
Schedule:
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend jobs
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Expected Start Date: 02/01/2025
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