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CUSTOMER SERVICE CUM TELESALES

RM 1,800 - RM 4,500 / month

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· Keep up to date with product information and sales promotion

· Providing customer with product information, features and availability to multiple channels

· Accurately describe product features and benefits

· Make a phone call advising and align existing customers ordering via dropship system

· Handle enquiries and call new leads

· Daily update documents necessary such as total enquiries, total sales, total sharing, and total drop ships.

· Broadcast all promotions ,feedbacks and posters

· Maintain up to date customer database by entering customer profile details / file /CRM

· Meet and exceed quality goals, regulation and productivity targets

· Communicating with designer and marketing on preparation developing sales presentation

· Build good relationship with our customers through consultative approach, understanding their current and future needs, negotiating and positive outcome or solution.

Job Type: Full-time

Pay: RM1,800.00 - RM4,500.00 per month

Ability to commute/relocate:

  • Georgetown: Reliably commute or planning to relocate before starting work (Required)

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English (Preferred)
  • Bahasa (Preferred)