Call Center - Berjaya Times Square
RM 2,150 - RM 2,300 / Per Mon
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- Able to start on 3 February 2025 / 17 February 2025
- Min. SPM holder
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Computer literate with basic knowledge of MS Office applications,
- Pass pre-phone interview & assessments.
Responsibility
Job scope
- Handle incoming call customer enquiries over the telephone only
- Assist customers related to telco problem such Billing/Prepaid/Postpaid/Line issue
- Idenfying the issue, assist customer according to the system
Working Days
- 5 working days, 2 rest days (can be on weekend or weekdays)
Working Shift:
- Morning
- 8:00am - 5:00pm
- 9:00am - 6:00pm
- Evening
- 1:00pm - 10:00pm
- 3:00pm - 12:00am
Remuneration Package
- Basic salary: RM2,150.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)
Benefits
- Annual Increment (Based on performance)
- Annual Bonus (Based on performance)
- Staff Discount
Location: Level 10, Berjaya Times Square Jalan Imbi, Kuala Lumpur
Accessible by LRT & Monorail Jalan Imbi
Job Type: Full-time
Pay: RM2,150.00 - RM2,300.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Able to start on 3 February 2025
Education:
- STM/STPM (Preferred)
Language:
- Mandarin (Preferred)
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