Epicareer Might not Working Properly
Learn More

Call Center - Berjaya Times Square

RM 2,150 - RM 2,300 / Per Mon

Checking job availability...

Original
Simplified
  • Able to start on 3 February 2025 / 17 February 2025
  • Min. SPM holder
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
  • Computer literate with basic knowledge of MS Office applications,
  • Pass pre-phone interview & assessments.

Responsibility

Job scope

  • Handle incoming call customer enquiries over the telephone only
  • Assist customers related to telco problem such Billing/Prepaid/Postpaid/Line issue
  • Idenfying the issue, assist customer according to the system

Working Days

  • 5 working days, 2 rest days (can be on weekend or weekdays)

Working Shift:

  • Morning
  • 8:00am - 5:00pm
  • 9:00am - 6:00pm
  • Evening
  • 1:00pm - 10:00pm
  • 3:00pm - 12:00am

Remuneration Package

  • Basic salary: RM2,150.00 (Fixed)
  • KPI allowance: Maximum RM1000.00 (performance based)
  • Shift allowance (depends on working shift)
  • OT allowance (If applicable)

Benefits

  • Annual Increment (Based on performance)
  • Annual Bonus (Based on performance)
  • Staff Discount

Location: Level 10, Berjaya Times Square Jalan Imbi, Kuala Lumpur

Accessible by LRT & Monorail Jalan Imbi

Job Type: Full-time

Pay: RM2,150.00 - RM2,300.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Able to start on 3 February 2025

Education:

  • STM/STPM (Preferred)

Language:

  • Mandarin (Preferred)