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Customer Service Department Manager
RM 7,000 - RM 12,000 / month
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Responsibilities:
- Oversee customer relationship management systems.
- Handle escalated complaints from high-value clients.
- Train and guide customer service representatives to enhance client satisfaction.
Requirements:
- Rich experience in customer service and relationship management.
- Proficient in crisis management and conflict resolution.
- Strong interpersonal and communication skills.
Benefits:
- Competitive salary with performance bonuses.
- Career development in a client-focused organization.
- Friendly and supportive team environment.
If interested, please contact:
+60 11-2081 6113 (June)
+60 16-772 1113 (Ms iCoL)
Job Type: Full-time
Pay: RM7,000.00 - RM12,000.00 per month
Experience:
- customer service and relationship management: 2 years (Preferred)
Language:
- Mandarin (Preferred)
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