Logistics & Customer Service Coordinator (6 months contract)
RM 3,000 - RM 4,500 / month
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Logistics supports
- Coordination and execute logistics operation, inbound and outbound shipments
- Collaborate with Sales and Operation personnel to ensure the timely and accurate delivery of goods.
- Liaise with third-party logistics (3PL) providers on shipping documentations, such as bill of lading, packaging list and customs documentations to ensuring full compliances with regulations and requirement
- Coordination of transport from third party and bonded warehouse to local delivery.
- Track and trace shipments to provide real-time delivery updates and proactively address any issues or delays
- Maintain accurate records and documentation, including shipping documents (Invoice, Packing list, COA, Delivery order), custom form and receipts.
- Ability to process orders for shipment in Standard courier system software i.e FedEx, UPS, City Link
Customer service supports
- Process customer service orders using our Order to Cash system (NetSuite)
- Communicate and follow up with customer on the status of shipment and deliveries
- Assist with administrative tasks related to customer service, including data entry, reports and enquiry.
- To assist in updating and monitoring delivery schedule to customer on weekly basis.
Requirement
- Candidate must posses at least Diploma/Advance in Logistics/ Transportation or equivalent.
- Preferably specialized in Logistics/Supply Chain or equivalent
- Familiarity with international shipping regulation, Incoterm, shipping documents and custom clearance form and procedure and hazardous material handling is desirable.
- Excellent communication and interpersonal skills with the ability to collaborate effectively with internal team
- Attention to detail and accuracy in handling logistics documentation and records
- Knowledge of health, safety and environmental regulations related to logistics and marine operations.
- Working knowledge and ability to use Windows operating system and Microsoft based programs- Excel, Word & Outlook
Job Type: Contract
Contract length: 6 months
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
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