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Mandarin customer service /KL (near Ampang Park)/ Up to RM 4000

  • Full Time, remote
  • Agensi Pekerjaan Sunrise Recruit Sdn Bhd
  • Kuala Lumpur, Malaysia
Salary undisclosed

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Position : Mandarin customer service

Location: KL (near Ampang Park)

Salary Range: RM 3000-4000

Working Hours: 9am-6pm & 1:30-10:30pm (Night shift 10pm-6am (once a month- around 7 days, work from home for night shift, with Rm150 allowance/ night)

Job Responsibilities :

  • Assist customers in registering, transferring, renewing, or managing domain names.
  • Resolve issues related to hosting services, email configurations, and SSL certificates.
  • Provide step-by-step guidance on setting up websites or managing accounts.
  • Help customers update account information, payment methods, and security settings.
  • Process refunds, cancellations, and account upgrades when requested.

Requirement :

  • Preferably with 1 year relevant experience
  • Mandarin speaker

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
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