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CUSTOMER SERVICE EXPORT

Salary undisclosed

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  • Monitor and coordinate shipments, process documentation as well as coordinate with a various internal department on shipping activities.
  • To ensure proper documentation process custom clearance and make sure custom paper release.
  • To liaise with customer, ports, shipping lines, depot, agents on the shipping arrangement and documentation preparation.
  • To assist in declaration for Custom form.
  • To handle and resolve all customer complaints / inquiries via mail or phone in a timely.
  • To perform ad-hoc tasks as requested by Head of Department or Management
  • Can speak in Mandarin is an advantage

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus
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