Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Support

  • Full Time, onsite
  • RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)
  • Kawasan Sekitar Kuala Lumpur, Malaysia
Salary undisclosed

Apply on

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Original
Simplified

Responsibilities:

  • Responsible for being the front line voice in working with our customers to solve their questions and concerns. Not a heavy technical skill set, but very knowledge heavy.
  • Maintain knowledge/understanding regarding AWX product and regional nuances.
  • Correspond with customers (through Zendesk ticket) in order to find the answers to their questions.
  • Triage tickets to the right regional team if they are beyond hub scope.
  • Be willing to flex and re-prioritize when immediate attention is needed somewhere else.

Requirement:

  • Be comfortable with Zendesk, handling a high volume of customer inquiries, and moving customer inquiries through the resolution cycle.
  • Comfortable working with queue ticket management and providing a swift response.
  • Speaking with customers who raise time-sensitive, high impact concerns.
  • Will need to be able to sort through Confluence SOPs, previous Slack threads, etc. to find answers to questions - should be a quick learner and should know when is the time to reach out for help

Notes:

This role required below shift:

AU: 7am-4pm

Asia: 9am-6pm

Europe: 3pm-12pm or 2pm-11pm

US: 10pm-7am

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