Order Management- SAP FICO (Renewable Contract)
Salary undisclosed
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We are seeking a detail-oriented Order Fulfilment Specialist to manage customer orders and ensure smooth order processing. Responsibilities include:
- Processing customer orders and resolving issues related to amendments, cancellations, rush orders, and disputes.
- Assisting the supply team with inventory management and ensuring accurate billing, invoicing, and vetting of Letters of Credit.
- Managing customer queries, issuing invoices, and following up on payments.
- Sending customer surveys and managing feedback and complaints.
- Maintaining customer records, master data, and updating manual pricing.
- Collaborating with Indirect Tax, Legal, and Trade Compliance on trade-related matters.
- Supporting month-end closing activities.
Qualifications:
- Strong organizational and communication skills.
- Experience in order management, customer service, or billing is a plus.
- Fresh Graduate with SAP experienced are welcome
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