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Order Management- SAP FICO (Renewable Contract)

Salary undisclosed

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We are seeking a detail-oriented Order Fulfilment Specialist to manage customer orders and ensure smooth order processing. Responsibilities include:

  • Processing customer orders and resolving issues related to amendments, cancellations, rush orders, and disputes.
  • Assisting the supply team with inventory management and ensuring accurate billing, invoicing, and vetting of Letters of Credit.
  • Managing customer queries, issuing invoices, and following up on payments.
  • Sending customer surveys and managing feedback and complaints.
  • Maintaining customer records, master data, and updating manual pricing.
  • Collaborating with Indirect Tax, Legal, and Trade Compliance on trade-related matters.
  • Supporting month-end closing activities.

Qualifications:

  • Strong organizational and communication skills.
  • Experience in order management, customer service, or billing is a plus.
  • Fresh Graduate with SAP experienced are welcome