Head of Operations (Chain Restaurant)
Salary undisclosed
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- Growth and Development Opportunities|Competitive compensation and a comprehensive benefits package
A renowned Malaysian chain restaurant specializing in local cuisine and desserts, known for its rapid growth and commitment to delivering exceptional quality.
Job Description
- Overseeing daily operations across multiple locations, ensuring consistent quality, adherence to standards, and efficient service.
- Recruiting, training, and managing staff, fostering a positive work environment and ensuring high levels of customer service.
- Managing inventory levels, supplier relationships, and procurement to ensure the availability of fresh ingredients and minimize waste.
- Implementing and monitoring quality control measures to maintain the authenticity and high standards of the food and other menu items.
- Monitoring financial performance, including budgeting, forecasting, and analyzing sales data to drive profitability and manage costs.
- Enhancing the customer experience by addressing feedback, implementing improvements, and ensuring a consistent and satisfying product.
- Ensuring adherence to health, safety, and hygiene regulations across all locations to provide a safe and compliant dining environment.
- At least 4-6 years of experience in managing F&B operations.
- Extensive experience in restaurant management, ideally with multiple locations.
- Proven leadership skills, with the ability to train, motivate, and manage staff effectively.
- Expertise in financial management, including budgeting, forecasting, and cost control.
- Strong background in inventory management and supply chain coordination.
- In-depth understanding of operational procedures and quality assurance.
- Excellent problem-solving abilities and strategic planning skills.
- Passion for maintaining high standards of customer service and product quality.
- Experience in the food and beverage industry, particularly with chain operations, is highly advantageous.
- Competitive salary commensurate with experience and qualifications.
- Clear pathways for career growth and advancement within the company.
- Opportunity to gain exposure in chain restaurant expansion.
Quote job ref: JN-082024-6520342
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