Epicareer Might not Working Properly
Learn More

Head of Operations (Chain Restaurant)

Salary undisclosed

Apply on


Original
Simplified
  • Growth and Development Opportunities|Competitive compensation and a comprehensive benefits package


About Our Client

A renowned Malaysian chain restaurant specializing in local cuisine and desserts, known for its rapid growth and commitment to delivering exceptional quality.

Job Description

  • Overseeing daily operations across multiple locations, ensuring consistent quality, adherence to standards, and efficient service.
  • Recruiting, training, and managing staff, fostering a positive work environment and ensuring high levels of customer service.
  • Managing inventory levels, supplier relationships, and procurement to ensure the availability of fresh ingredients and minimize waste.
  • Implementing and monitoring quality control measures to maintain the authenticity and high standards of the food and other menu items.
  • Monitoring financial performance, including budgeting, forecasting, and analyzing sales data to drive profitability and manage costs.
  • Enhancing the customer experience by addressing feedback, implementing improvements, and ensuring a consistent and satisfying product.
  • Ensuring adherence to health, safety, and hygiene regulations across all locations to provide a safe and compliant dining environment.


The Successful Applicant

  • At least 4-6 years of experience in managing F&B operations.
  • Extensive experience in restaurant management, ideally with multiple locations.
  • Proven leadership skills, with the ability to train, motivate, and manage staff effectively.
  • Expertise in financial management, including budgeting, forecasting, and cost control.
  • Strong background in inventory management and supply chain coordination.
  • In-depth understanding of operational procedures and quality assurance.
  • Excellent problem-solving abilities and strategic planning skills.
  • Passion for maintaining high standards of customer service and product quality.
  • Experience in the food and beverage industry, particularly with chain operations, is highly advantageous.


What's On Offer

  • Competitive salary commensurate with experience and qualifications.
  • Clear pathways for career growth and advancement within the company.
  • Opportunity to gain exposure in chain restaurant expansion.


Contact: Li Lean Chan

Quote job ref: JN-082024-6520342