Export Business - Client Service Lead (Mandarin Speaker)
Salary undisclosed
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Accenture has an exciting opportunity for a driven and experienced Performance Marketing leader with sales experience or acumen as we expand our team in KL, Malaysia. If you thrive in a fast paced environment and are excited by the opportunity to build a business read on.
We are looking for an online performance marketing expert, with significant experience in the area of online social media advertising planning/buying, focused on lower funnel revenue conversion driven by performance marketing solutions. The successful candidate for the Client Service Lead (CSL) role will also have experience managing large and established advertisers, managing and coaching managers, driving operational rigour and execution and working successfully with multiple internal and external stakeholders.
Success in this position requires you to develop and maintain an effective working relationship with the Accenture program Function Lead (FL) as a trusted and effective second-in-command. It also requires building and maintaining a successful collaboration with our Client Industry Sales Manager to co-design and implement successful sales strategies and tactics.
Skills and experience you’ll need in order to succeed include analytical problem solving; a passion for people management; a willingness to experiment and move quickly; the ability to thrive in a dynamic, team-focused environment; and a passion for helping Clients and our Advertising customers achieve business results.
This is an opportunity to work with one of the fastest-growing players in tech, within a leading global professional services company. Be part of something amazing in 2024 and beyond.
Responsibilities
Leading revenue growth in depth for strategic accounts and direct client-facing initiatives
Reports directly to the FL
Will have management oversight of Sales Managers in span of control
Will assume specific FL responsibilities when as cover during FL PTO
Main POC for Client Servicing Industry Sales Manager
Will collaborate closely with Client Servicing Industry Sales Manager to design and implement strategic and tactical sales plans
Take ownership and responsibility for execution of those sales plans executed by Sales Managers and Sales Reps in span of control
Will build and maintain the optimal sales execution environment focused on these key areas; People, Processes, Performance and Productivity (4P’s)
Will have quarterly KPI/OKR and Revenue targets rolled up from team and individuals in span of control
Drive a culture of ownership, innovation, quality and operational rigour span of control
Analyse revenue/OKR performance data to identify & drive measured actions to impact OKR or Revenue targets.
Support preparation and delivery with commentary of regular insight into business performance and outlook in span of control, including weekly business reviews
Create and maintain positive employee engagement in a high performance environment
Own specific priority initiatives across span of control as required from time to time in areas such as in-quarter churn, high priority new product launches focused on driving lower funnel advertising revenue based on conversion performance.
Qualifications
Native-level language fluency in Mandarin is required
Deep and significant understanding and professional experience in online, performance based advertising solutions, ideally with sales leadership or experience
Preferably experience in leading teams of people managers (i.e. as a manager of managers)
Experience in leading teams involved in Enterprise level or Key Account level Account Management activities is a distinct advantage
Relevant experience working with Advertisers exporting internationally out of the Greater China region is a distinct advantage
Deadline and detail-oriented
Data-driven decision-making, very strong analytical and proven reporting skills
Able to analyse business data in detail to provide continuous improvement suggestions
Excellent communication and presentation skills
Preferably experienced in CRM tools such as Salesforce, Office/G-Suite collaboration and presentation tools
We are looking for an online performance marketing expert, with significant experience in the area of online social media advertising planning/buying, focused on lower funnel revenue conversion driven by performance marketing solutions. The successful candidate for the Client Service Lead (CSL) role will also have experience managing large and established advertisers, managing and coaching managers, driving operational rigour and execution and working successfully with multiple internal and external stakeholders.
Success in this position requires you to develop and maintain an effective working relationship with the Accenture program Function Lead (FL) as a trusted and effective second-in-command. It also requires building and maintaining a successful collaboration with our Client Industry Sales Manager to co-design and implement successful sales strategies and tactics.
Skills and experience you’ll need in order to succeed include analytical problem solving; a passion for people management; a willingness to experiment and move quickly; the ability to thrive in a dynamic, team-focused environment; and a passion for helping Clients and our Advertising customers achieve business results.
This is an opportunity to work with one of the fastest-growing players in tech, within a leading global professional services company. Be part of something amazing in 2024 and beyond.
Responsibilities
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