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Account Manager

Salary undisclosed

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Company Description

DHL Express is a global leader in international logistics with a network spanning over 220 countries and territories. With decades of experience in shipping, logistics, and eCommerce, DHL is dedicated to providing flexible and sustainable shipping solutions to support businesses worldwide.

Role Description

This is a full-time on-site role for an Account Manager at DHL Express in Shah Alam. The Account Manager will be responsible for managing key accounts, building strong customer relationships, and facilitating smooth logistics operations. Day-to-day tasks include overseeing shipments, resolving customer issues, and collaborating with internal teams to ensure client satisfaction.

Qualifications

  • Strong customer service and relationship management skills
  • Excellent communication and interpersonal skills
  • Experience in logistics, supply chain management, or related field
  • Ability to multitask and prioritize effectively
  • Proficiency in data analysis and reporting
  • Knowledge of international shipping regulations and procedures
  • Bachelor's degree in Business Administration, Logistics, or relevant field