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Korean - Customer Service and Admin

RM 6,000 - RM 6,000 / Per Mon

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Customer Support:

  • Handle inquiries from Korean-speaking stakeholders and personnel and Malaysian based personnel via phone, email, and chat.
  • Coordinate with the technical team to resolve customer issues.
  • Ensure high customer satisfaction through timely follow-ups and problem resolution.

Administrative Tasks:

  • Manage office tasks like scheduling, filing, and report preparation.
  • Assist in organizing meetings and maintaining client documentation.
  • Support sales and technical teams with paperwork and data entry.

Translation & Communication:

  • Translate documents and emails between Korean and English.
  • Act as a translator for meetings or calls with Korean-speaking stakeholders.

Data Management:

  • Maintain and update client databases.
  • Prepare customer service reports and track client feedback.

Job Types: Full-time, Permanent

Pay: RM6,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Language:

  • Korean (Required)
  • English (Required)
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