Duty Nurse Administrator (DNA), Nursing

We are seeking a Duty Nurse Administrator to efficiently and effectively oversee the Nursing Department, ensuring alignment with the hospital's goals and objectives, and delivering high-quality care to our patients.

Operational Management:

• Monitoring and implantation of safety and health standards.
• Creating awareness of safety and health standards.
• Audit non-conformance of standards of practice
• Enhancing the quality of service offered to the customers

Quality and Customer Service:

• Managing customers’ complaint promptly.
• Attending efficiently and timely to the needs of customers
• Liaise with relevant Departments to resolve problems.
• Motivating and developing staffs towards customer centric culture.
• Analyzing customers’ feedback

Operational Efficiency:

• Assist Managers in effective utilization and maintenance of resources.
• Reducing wastage and eliminating pilferage
• Assist Nurse Manager in ensuring the unit is appropriately staffed by deploying and approving overtime

Qualification & Requirements:

• Possess Degree/Diploma in Nursing
• Registered Nurse with a valid license with Malaysia Nursing Board.
• Minimum 5 years working experience and 2 year’s supervisory level in related field.
• Supervisory experience in an acute tertiary Health Care Facilities is an added advantage.
• Post basic certification is an added advantage
• Strong leadership and communication skills.
• Ability to manage resources and ensure operational efficiency.
• Customer-focused with a commitment to quality care.