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Senior Customer Service Consultant (Sales)

  • Full Time, onsite
  • Agensi Pekerjaan Hays (Malaysia) Sdn Bhd
  • Selangor Sales Representatives/Consultants (Sales) Full time Up to $8000.0 p.m., Malaysia
Salary undisclosed

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A top key player in the robotics industry is looking for a Senior Customer Service Consultant (Sales)

Your new company

You will be working as a Senior Customer Service Consultant (Sales Engineer) for an established player in the robotics field.

Your new role

  • Provide technical guidance on the company's products, systems, and applications to both current and prospective clients.
  • Promote and sell the company's robots, used robots, spare parts, digital services, robotics solutions, product-related training, as well as explore opportunities for upgrades and service contracts.
  • Collaborate with the Customer Service Department to identify key potential clients and increase order intake to meet the annual departmental budget.
  • Manage the preparation and submission of proposals, quotations, and tenders.
  • Offer solutions and proposals for the repair and maintenance of the company's products.
  • Oversee and improve the company's e-commerce platform for parts sales.

What you'll need to succeed

  • The candidate should hold at least a Diploma or Bachelor's Degree in Engineering (Electrical, Electronic, Mechanical, Mechatronic, Electromechanical, or Welding) or a related field.
  • A minimum of 5 years of work experience is preferred, with a focus on service or sales engineering or robotics.
  • Strong experience in robotic applications or other automated systems is required.
  • Familiarity with PLC, JAVA programming, welding, and similar skills would be an advantage.

What you'll get in return

  • Chance to work with the industry leader.
  • Opportunities for career growth and professional development.
  • Work in a supportive, collaborative environment that encourages innovation and leadership.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email () call us () now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.