Delivery Manager
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QUALIFICATIONS / EXPERIENCE
• Minimum 8 years’ experience in IT Service Management, preferably in Finance institution / enterprise, Shared Services or consulting firms.
• Degree from Information Technology or equivalent discipline.
• ITIL v3 practitioner qualifications preferred.
• PMP certification is an added advantage.
• Demonstrated effective communication in a multinational corporation with great personality
and people skill.
• Excellent skills in both written and spoken English and Cantonese.
KNOWLEDGE & TECHNICAL SKILLS
• Good knowledge of overall IT infrastructure domains.
• Experience in managing service delivery operations with internal teams and third-party
services.
• To have a systematic, disciplined and analytical approach to problem solving with
good attention to detail.
• Experience in establishing, monitoring and ensuring adherence to policies and procedures.