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Retail Operations Manager

  • Full Time, onsite
  • Private Advertiser
  • Kuala Lumpur Management - Area/Multi-site (Retail & Consumer Products) Full time RM 6, Malaysia
Salary undisclosed

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  • Oversee and maintain efficient retail operations, maximize and sustain stable revenue stream from retail outlets
  • Responsible for overall stock positioning/management and periodic review of stock status to ensure stock control policies are in place
  • Ensure accurate pricing display, visual merchandising presentation meets company's standards and upkeep brand image
  • Identify and analyze market and customer requirements to improve sales and services
  • Measurement customer satisfaction, handle customer feedback and service recovery
  • Supervise retail executive and outlet staff daily operation sakes progress and performance
  • Able to undertake ad-hoc tasks and related duties assigned by superior

Job Requirements

  • Diploma/ Degree in Business Administration, Retail Management or related fields
  • Proven track record as a Retail Manager
  • Strong leadership and customer management abilities
  • Customer service oriented with knowledge of business management processes
  • Excellent communication and interpersonal skills
  • Strong organizational, planning and analytical skills
  • Proficient in Retail Management Software and POS System
  • Able to travel frequently
  • Able to work 5.5 Days (Rest Days on Weekday)