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Order Management Executive (6-Months Contract) - Urgent Hiring

Salary undisclosed

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Responsible for providing direct support to customers in handling Standard Orders throughout the order to cash process (from customer order to Invoicing) and keep the customers updated on deliveries. Responsible for the activation of the internal processes for the order execution.

Job Description

  • Execute and manage the order processes (order to cash) via ERP System
  • Place orders to internal factories and external suppliers
  • Communicate with customers and follow up on order acknowledgements
  • Managing the delivery terms/time and agreed budgets
  • Import and export shipment and shipping documents handling with custom and authorities
  • Order backlog follow up and inventory control and goods movement
  • Ensure the invoicing process (advance invoice, delivery invoice, official invoice)
  • Manage claims (external supplier claims and ACT claims) and follow up
  • Innovative mindset on order process improvements
  • Liaise and working closely with third party providers

What You Know

  • Diploma or Degree in Business Administration, Supply Chain or equivalent
  • Minimum 5 years’ working experience in orders management, logistic and planning
  • Good communication skills and MS applications
  • Ability to work independently with minimum supervision and interact with all levels and different cultures
  • Customer service oriented and ability to prioritise and multitask