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Responsibilities:
- Provided support such as guidance, troubleshooting or consultation to dealers and customers on AutoCount Products via phone calls, emails and remote access.
- Keeps record of the job performed such as inquiries, complaints, feedback and solution provided.
- Follow up unfinished job from time to time both internally and externally to ensure customer’s inquiries does not left unattended.
- Able to work both independently as well as a team.
- Ad-hoc task may be assigned by team leaders from time to time if required.
Requirements:
- At least Diploma in IT related courses.
- Able to communicate in both English and Chinese.
- Service minded person and patient person.
- Familiar or experienced with accounting system or software support will be an added advantage.
- Fresh graduates are encouraged to apply for this position.
Benefits
- 5 Working days
- Parking Subsidy
- Full-stocked fridge and pantry: coffee, tea, biscuits and etc.
- Medical, Dental and Optical benefits, Hospitalization & Surgical Insurance and Group Personal Scheme.
- Training and guidance provided
- Smart casual working attire
- Festive seasons and birthday celebrations
- Sports Activities (Badminton)
Why Join Us
- AutoCount is a vibrant and youthful company - Join a fun and fast growing team.
- We aspire to be the most preferred brand in the Asia and you can be part of the success story of AutoCount.
- Provide our employees a stable work environment with equal opportunity for learning and personal growth.
- Provide a competitive salary & benefits package.
- We encourage creativity and innovation for improving the effectiveness of the company.
- Maintain open two-way communication between employees, management and customers.
- We encourage work life balance practice in the company.
- Friendly working environment
Locations:-
- 2 Offices: Meritus at Oasis Corporate Park, Ara Damansara & Gravit 8, Bayuemas Klang
We regret only shortlisted candidates will be notified
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