Senior Manager, Information Technology

POSITION : SENIOR MANAGER, INFORMATION TECHNOLOGY
DIVISION : FINANCE
LOCATION : PUTRAJAYA

Major Responsibilities

• Lead and manage the Information Technology (IT) Department to meet Department’s goals and development plans, as stipulated in approved Department’s Service Level Agreement (SLA) and annual Key Performance Indicators (KPI).
• Deploy and implement IT services based on industry standard management practice frameworks.
• Ensure all IT related purchase of software and hardware is cost effective.
• Responsible for the planning and budgeting of IT resources
• Participate in vendor contract negotiations for all new computer equipment and software purchased for the corporation.
Propose hardware
• software solutions to accomplish the company’s business objectives.
• To implement project management principles in deployment of projects, while regularly reporting on progress and service quality.
• To keep abreast of developments in IT industry, to make recommendations and improvements to continuously enhance and develop department services and operations, while potentially reducing department’s capital and operational expenditure.
• Provide strategic and expert technical advice on IT-related matters to continuously enhance and develop organizational and operations, while potentially lowering unit’s capital and operational costs.
Consult with management, administration, HODs, and user representatives to exchange information, present new approaches, and to discuss equipment
• system changes.
• Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department.
• Assess and anticipate technology projects and recommend appropriate action and resources.
• Manage and develop internal and external relationships aligned with the organization goals.
• Develop and implement a customer service platform to serve the organization in every aspect.
• Effective and sustainable relations with relevant stakeholders (internal and external).
• Continuously enforce, assess and improve existing IT Policies & Procedures
• Continuously manage, monitor and mitigate IT-related risks as defined in the organizational Risk Register
• Lead the development, implementation, and management of cybersecurity strategies, policies, and procedures to protect the organization’s digital assets and infrastructure.

Position Requirements

• Computer Engineering or related discipline, or demonstrated achievement in IT service management.
• At least ten (10) years of working experience in IT industry.
• Experience in Software Development, Database Design & Development, ICT Infrastructure implementation, administration, sourcing & operations, IT Asset Management, cybersecurity and SAP ECC6 – EHP4 or above
• Demonstrate expert technical knowledge of ICT industry, current technologies and trends
• Excellent leadership, organizational and management skills.
• Highly motivated, committed and result oriented.
• Demonstrated ability to prioritize workload and ensure timely delivery of projects and services.
• Very good interpersonal, oral and written communication skills.
• Core competencies required are effective stakeholder management, results driven, a team player and committed.