Dental Clinic Manager

Dental Clinic Manager

Your responsibilities

a) Smooth clinic operations

Management of staff

• Staffing (recruitment/rotas/holidays/leave/MC etc)
• Staff appraisal, discipline, welfare, retention and payroll etc
• Clinical training (new staff, continual learning etc)
• Lead daily start of day and end of day meeting

Facility Management:

• Coordinate maintenance and repairs of dental equipment and facilities.
• Ensure a clean, safe, and welcoming environment for patients and staff.
• Stock management

Inventory Management:

• Manage inventory of dental supplies and equipment.
• Place orders as needed and monitor usage to minimize waste and control costs.

Patient Care:

• Oversee patient scheduling to maximize efficiency and ensure optimal patient care.
• Address patient inquiries and concerns promptly and professionally.
• Liaison between patients, dentists and other clinic team members

Financial Management:

• Monitor and manage the clinic’s financial performance, including billing & accounting
• Implement strategies to increase revenue and control costs.

Administrative Tasks:

• Handle administrative duties such as scheduling meetings, maintaining records, and preparing reports for senior management.

b) Marketing and Business Development:

• Collaborate with marketing efforts to promote the clinic’s services and attract new patients.
• Develop and implement strategies to retain existing patients.

c) Regulatory Compliance:

• Ensure compliance with all regulations related to dental practice. Maintain accurate and up-to-date patient records.

d) Role model for Treatment Coordinator

• Taking of dental record (Dental/medical history, Intraoral scan, X-rays, photos etc)
• Listening to patient’s needs, sharing of dental knowledge and ensuring that patient makes informed decision
• To demonstrate care, empathy and professionalism in frontline services to patients
• Handle objections to proposed treatment, patient’s needs/enquiry during treatment and provide emotional support, as necessary
• Preps patient as well as assists with dental procedures where required.

Requirement

• Proven experience in a managerial role within a dental or healthcare (aesthetic clinic) setting.
• Strong leadership and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Attention to detail and commitment to patient satisfaction.

Address: Kuo Dental (5min from Ikea)

41-G, Jalan Harmonium 35 /1, Taman Desa Tebrau, 81100 JB

Working hours: 8.30am to 7pm (Thursday off)

- Lunch: 1hr

Job Types: Full-time, Permanent, Fresh graduate, Student job

Pay: RM6,000.00 - RM8,000.00 per month

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Application Question(s):

• Will you be able to work on public holidays?
• Do you have any dental experience?
• What is your expected salary?
• When can you start working if you are being employed?
• Will you be able to reliably commute or relocate to Desa Tebrau for this job?