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Customer Support Agent (Telesales)

  • Full Time, onsite
  • Talreso Consultancy & Advisory Sdn. Bhd.
  • Petaling Jaya, Malaysia
RM 3,000 - RM 7,000 / Per Mon

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Exciting Opportunity: Customer Support (Telesales Agent) in International Banking Industry!

What We Offer:

Basic Salary: RM3,000-RM 7,000 per month

KPI Allowance: RM200

Monthly sales target: RM5000

Quarterly sales incentive: RM2000

Annual sales incentives: RM3000

Location:

Level 3, Tower B, PJ City Development, 15A, Jalan 219, Seksyen 51A, 46100 Petaling Jaya, Selangor

Job Scope:

  • Perform outbound calls to the customers (database and leads are given)
  • Calling prospective clients to introduce company’s products and services (insurance)
  • Answering customer inquiries and providing information on product features, benefits, and pricing
  • Building and maintaining relationships with customers through follow-up calls and emails
  • Recording customer interactions and updating customer information in a database

Working Hours:

  • 5 working days & 2 days off (Monday-Friday, weekends off)
  • 9 hours working (8 hours working + 1 hour break)
  • 9a.m -6p.m
  • Fully WFO

Requirements:

  • Candidate age below 45 yrs old
  • Preferred candidates with at least 6 months of marketing/sales experience
  • 3 months probation period , within 3 months candidates need to pass Insurance Certificate to be a confirmed staff.
  • English fluency is compulsory as to support international market
  • Training will be provided (1 month).

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM7,000.00 per month

Experience:

  • Marketing: 1 year (Preferred)
  • Sales: 1 year (Preferred)