Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Analyst

Salary undisclosed

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JobStreet
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Job Responsibilities
  • Managing, prioritizing, and documenting incoming requests from staff and students and service desk, plan to extend the helpdesk system with contextual integrations when are required.
  • Provides technical support for both software and hardware within agreed Service Level Agreements (SLA) and streamlines service desk management processes.
  • Producing user manuals and guidance for end-users and resolving technical issues quickly and efficiently.
  • Analyzing IT incident reports and questions to identify any trends to make recommendations for changes and to prevent future problems.
  • Providing remote technical support assistance when necessary.
  • Coordinate within the department for system updates, testing, and projects when required.
  • Work closely with Level 1 & 2 support team to resolve technical issues.
  • Recognizing and escalating university wide IT problems to relevant departments and teams when necessary.
  • Plan for automation, customize, prioritize incoming tickets, escalate requests, incidents to the relevant support team.
  • Ensures timely escalation of customer issues by gathering detailed information and assigning an appropriate priority level and resolution target.
  • Coordinates all system level production down and the resolution as per in the documented procedures using the Severity Incident escalation process.
  • Generate weekly reports to monitor aged, in progress and on hold tickets, within agreed time limits and implement best practice IT service management with full-stack ITSM.
Job Requirements
  • Possess a diploma in a relevant computing discipline, with subsequent work experience in IT.
  • 1 year of experience preferred, but fresh graduates will also be considered.
  • Understanding of ITIL and experience with process improvements.
  • Experience with Service Desk, IT ticketing systems, and SLAs.
  • Ability to work with minimal supervision and deliver results consistently.
  • Proficiency with Microsoft Windows, Photoshop, and IT helpdesk systems.
  • Familiarity with mobile devices, including Android and iOS operating systems.
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