Walk-In Interview: Customer Service Executive
Salary undisclosed
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Walk-In Interview at Impiana Hotel Ipoh
Hiring for Customer Service Executive
Sunway Medical Centre Ipoh
Date : 04 & 05 October 2024 (Friday & Saturday)
Venue : Impiana Hotel Ipoh
Address : 18, Jalan Sultan Nazrin Shah, 30250 Ipoh, Perak Darul Ridzuan
Time : 9.00am – 8.00pm (lunch time: 12.00pm to 1.00pm)
Documents required during walk-in interview:
1. Latest CV / Resume
2. Copy of IC
3. Original and copy of academic certificate & transcript (SPM / Professional Certs / Diploma / Degree / Master and etc)
4. Copy of latest 3 months' salary slip / last 3 months’ payslip
Kindly ensure you bring your own pen to the interview.
Job Description:
- Receive customers’ enquiries (walk-in or via telephone) and provide the information required
- Providing clear directions of Hospital’s facilities to customer upon inquiry
- Handling customer/patients’ queries and providing clear explanations and information
- Assisting patients by directing the customers to the respective departments and/or consultants’ clinic
- Triaging /understanding patients’ medical condition so as to be able to provide correct/appropriate referral to the consultants.
Job Requirements:
- Minimum Diploma or Degree or (Customer Service related) or any other customer service related experience preferable medical related field.
- Working experience in a hospital setting, with direct contact with patients/customers is an advantage.
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