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Walk-In Interview: Customer Service Executive

Salary undisclosed

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Walk-In Interview at Impiana Hotel Ipoh

Hiring for Customer Service Executive

Sunway Medical Centre Ipoh

Date : 04 & 05 October 2024 (Friday & Saturday)

Venue : Impiana Hotel Ipoh

Address : 18, Jalan Sultan Nazrin Shah, 30250 Ipoh, Perak Darul Ridzuan

Time : 9.00am – 8.00pm (lunch time: 12.00pm to 1.00pm)

Documents required during walk-in interview:

1. Latest CV / Resume
2. Copy of IC
3. Original and copy of academic certificate & transcript (SPM / Professional Certs / Diploma / Degree / Master and etc)
4. Copy of latest 3 months' salary slip / last 3 months’ payslip

Kindly ensure you bring your own pen to the interview.

Job Description:

  • Receive customers’ enquiries (walk-in or via telephone) and provide the information required
  • Providing clear directions of Hospital’s facilities to customer upon inquiry
  • Handling customer/patients’ queries and providing clear explanations and information
  • Assisting patients by directing the customers to the respective departments and/or consultants’ clinic
  • Triaging /understanding patients’ medical condition so as to be able to provide correct/appropriate referral to the consultants.

Job Requirements:

  • Minimum Diploma or Degree or (Customer Service related) or any other customer service related experience preferable medical related field.
  • Working experience in a hospital setting, with direct contact with patients/customers is an advantage.