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Logistic Coordinator

Salary undisclosed

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  • Manage good communications and relationships with clients and teams to ensure all operations are carried out in an effective and timely manner.
  • Work closely with agents, shipping lines and vendors to support timely receipt and delivery of shipments
  • Receive booking orders from clients and request booking from our vendors such as shipping lines and haulage service providers
  • Provide monthly volume (M3) report
  • Arrange the planning for consolidation cargo based on size and volume
  • Follow up on shipment status and be aware of the sailing schedule
  • Identification of issues that may affect sales/operations, delivery of services, and implementation of solutions to address issues.
  • Collaborate with the warehousing team for the consolidation cargo
  • Ensure prompt and effective resolution of customer complaints, and escalate issues to immediate superior / management whenever required.
  • Handle day-to-day operations and oversee all documentation and operational workflow
  • Coordinate domestic shipping matters according to customers’ requirements.
  • Arrange to book with shipping lines and execute shipping documentation (eg. Custom related documents, Shipping Order, Delivery Instructions etc)
  • Ability to work in a fast-paced and dynamic environment.
  • Team player with strong collaboration skills.
  • Detail-oriented with a focus on accuracy.
  • Maintain a high standard of cleanliness & housekeeping.
  • Problem-solving and decision-making skills.
  • Perform any other duties as directed by manager from time to time.

About us

Joport Shipping Services started in 1991 with more than 30 years of experience and is one of the market-leading domestic shipping providers based in Johor Bahru. We support many industries in international and domestic trade. Our comprehensive services include haulage, road, air, ocean freight and a wide range of value-added services solutions.

Position details

We are looking for a domestic coordinator in our Operations department. The role will be based in Johor Jaya and will work closely with our Business Development Executive and our warehouse team. Attributes required for this role include great customer service, conflict resolution, teamwork, ability to manage customer expectations, problem-solving skills and attention to detail.

For further information please contact our team

Tel: (+60) 7 355 4436

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