Marketing Operations Specialist

Join Our Dynamic Team of Communications Professionals!

What to expect:

• The successful candidate will take responsibility for the creation and management of commercial and operational communications campaigns in support of Swift’s strategic goals.
• Collaborate with internal stakeholders to understand their objectives and communication needs.
• Build accurate customer contact lists.
• Ensure clear and error-free communications by meticulously reviewing and proofreading them.
• Build and send out communications campaigns.
• Create post-mailing analytics and analyze key metrics like bounce rate, click rate, delivery rate to measure campaign effectiveness.
• Support the team with content creation and management of digital marketing channels, such as Swift.com.

What will make you successful:

• A seasoned communications professional with at 3-5 years of experience in a multicultural environment.
• Ideally, possess a Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or related field.
• Excellent verbal and written communication skills in English.
• Proficient in Microsoft Office (especially Excel) and various communications platforms, including content management systems (Drupal, Salesforce Marketing Cloud).
• A can-do attitude. You embrace challenges and focus on solutions rather than obstacles.
• Lifelong learning. You have a desire to constantly expand your skillset.
• Masterful organizer. You excel at meticulously planning and managing multiple campaigns and stakeholders simultaneously.
• Highly driven and strong work ethic.
• People person. You build strong relations with colleagues at all levels.
• Proactive problem solver. You anticipate potential challenges and take preemptive actions to mitigate them.
• Result oriented. You establish clear, measurable objectives and prioritize tasks strategically to achieve those goals.
• Thrives under pressure. You maintain composure and deliver high-quality work even when deadlines are tight.