Operations Officer, Customer Logistics

Responsibilities: -

• Ensure smooth billings and job costings, performing JC for customer accounts.
• Reconciliation of all vendor invoices, performing adjustments system intake / outtake / inventory system support, accruals as and when required.
• Ensuring vendor billings are timely and payment releases are on schedule.
• Support other administrative functions, reporting’s, verify and produce finalized Receiver Reports for submissions to Customer Service team.
• Perform updating of accounts and put in requests for system PA creations to Commercial Team.
• Perform Credit Control functions pertaining to following up on payments with customers.
• Timely and error free processing of customer’s instructions such as warranting, title transfer and warehouse receipt.
• Perform & support month end accrual and P&L queries from Finance during month end accrual and closing exercise.
• To ensure job costing is completed in ERP and review job budget with consideration of additional charges.
• Engage with customer to ensure timely payments to AR invoices. Target to minimize ageing payments that are more than 30 days.
• To ensure Job Costing is up to date once the job is completed. Include provision in the job costing sheet if foresee unexpected charges.
• To clarify timely on the Local Service Providers invoices to ensure accurate AP payments from Finance department.
• Any other tasks or assignments as may be assigned from time to time.

Requirement: -

• Minimum Certificate / Diploma / Degree or equivalent qualifications with relevant experience
• Minimum 2 - 3 years in Freight Forwarding, Warehousing or Logistics Industry
• Able to speak and write well in Bahasa Melayu and English
• Effective interpersonal skills, customer focused, results oriented with positive outlook
• Good knowledge and experience in MS Word, Excel, MS Outlook, Power Point presentation, well versed with emails correspondences.
• Committed and able to work overtime as and when required