Customer Service Assistant (After Sales)
Salary undisclosed
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Job Description:
- To attend to enquiries from walk in customers and incoming calls in promptly and gentle manner with proper greetings.
- To establish appointments for customers within 3 days and work closely together with Customer Care Centre on the arrangement of appointments.
- To assist in daily booking schedule and to register customers’ requirements in Work Order (WIP) (assign and allocate service advisors to look into different requirements accordingly).
- To attend to company's WhatsApp Group's customers request for booking, update customers' details and breakdown cases.
- To blast sms reminder to customers at least 1 day prior to their appointments.
- To arrange grab service for customer mobility.
Location: Bandar Kinrara & Jalan Ipoh
Qualifications:
- Candidate must possess at least Upper Secondary / Diploma or an equivalent's qualification.
- At least 1 years' of working experience in the related field is required.
- Good interpersonal and communication skills at all levels.
- Excellent verbal and writing skills in English and Bahasa Malaysia.
Interested candidates may click “Apply Now” to submit your application OR drop us your updated resume at
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