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Customer Success Specialist - Livechat (Mandarin Speaker)

RM 3,300 - RM 3,600 / Per Mon


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  • Process involves receiving document set in email (usually 140 different shipping documents).
  • Organizing the documents by type in tool.
  • Manually search shipment in Navisphere (TMS - Transportation Management System).
  • Validate document type matches actual document.
  • Name document as per type (eg. Master bill of lading, House bill of lading, Bill of Materials etc.)
  • Any ad hoc task assigned by supervisor.
  • Welcome Fresh graduate (Minimum SPM).
  • Able speak,write, and read in English & Mandarin.
  • Computer Literate.
  • Strong attention to detail and organizational skills.
  • A positive attitude and a team player mentality.
  • Annual leave & Sick leave
  • Language allowance
  • 5 working days: Mon-Fri (9am-6pm)
  • Near to LRT Station
  • Training provided