Client Service Lead (Hospitality Experience)

• Local office oversight and support to facility manager, real estate service. May involve in creation, documentation, follow-up tracking of materials and /or other requirements necessary for the oversight and maintenance of real estate and facility services operation areas within supermarket, region, or geography • Establishes sustains a productive relationship with key client contacts. • Ensures that the account is managed effectively and within agreed budgetary guidelines • Establishes efficient procedures for maintaining employee records and processes information promptly • Inducts the staffs effectively to the site • Disseminates in appropriate manner relative information to employees, suppliers and client contracts • Scope delivery comprises coordination and execution of full client floor services in respect to: o Function and special event catering o Client floor management including reception, wait staff and catering operation\ o Morning reception coverage o Configuration and operation EMS (Event Management System), systems and processes o Liaison with meeting organizers/hosts on internal and client functions