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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
A

Customer Service Representative - Remote

  • Full Time, remote
  • Agensi Pekerjaan Language Talent Solutions Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 2,700 - RM 2,700 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Location : Work From Home (WFH)

Salary package: RM2,700

Working time: 24/7 Shift (Rotate by quarter) 5 days a weeks and 2 days of day

Job Description:

1. To respond to incoming calls, emails, displacements, refunds & reimbursement, and outbound tasks within a specified SLA/SLO, according to company guidelines and quality assurance standards.

2. Ensure that all candidate escalations and complaints are managed to excellent professional standards, abiding by company's terms and policies.

3. Demonstrate ownership of candidate issues, urgency, and work proactively with internal company groups to resolve issues within the agreed SLAs/SLOs.

4. Follow escalation and complaint procedures to ensure that all candidate escalations and complaints are tracked, and keep all relevant parties informed of actions taken to resolve issues.

5. Achieve and maintain all key quality and productivity metrics in the performance scorecard

6. To communicate and participate in team meetings, to share best practice and flag issue to the Team Leader.

7. Continuously identify work process improvements and communicate to Team Leaders and (or) Management Team.

8. Based upon volumetric demands there will be a requirement to support transactions during weekends.

9. Provide coaching and assistance as required to managers in testing locations under you remit

10. Identify and report issues causing complaints to improve processes and procedures.

Job Requirements:

1. Minimum 1 year in Customer Service.

2. Fluent in English

3. Good communication skills

4. Comfortable to work in rotational shift/night shift.

Interested? Hurry up & apply!

Job Types: Full-time, Contract
Contract length: 6 months

Pay: RM2,700.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Night shift
  • Rotational shift

Application Question(s):

  • How well can you speak English in a scale of 1-10?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
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