Epicareer Might not Working Properly
Learn More

Information Technology Executive

Salary undisclosed

Apply on


Original
Simplified

Responsibilities

  • Hands-on installation and troubleshooting of IT Hardware & software.
  • Provide 1st level support for a wide range of technical issues related to software and hardware by identifying, resolving ad escalating the problems to vendor and ensure that the service commitment is met and in a timely and professional manner.
  • Provide daily operation technical support to users, including end user pc, software and hardware support, email, and all related network infrastructures.
  • Repair, Image, setup and recover from hardware or software failures.
  • Preparation of reports and provide administrative support as assigned by superior.
  • Create SOP for all documentation related to IT.
  • Administration of IT asset and perform audit report on the movement of asset.
  • Sound knowledge in installation and troubleshooting of Microsoft application system such as various Windows Operating system and Office application.
  • Installation / re-installation / Configuration / Troubleshooting network printer devices both local and network.
  • Setting up new user’s accounts and profile and dealing with password issues.
  • Liaise, co-ordinate with external vendor for system support.
  • Any ad hoc task which by superior from time to time.

Qualifications

  • Degree in Information Technology or relevant studies
  • Preferably candidate with 1 year of relevant experience
  • Good time management skill
  • Creative and self-initiative
  • Able to handle stress