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- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Input orders into a POS system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
- Understand, follow and practice adherence to company policies, workplace safety standards, First In-First Out (FIFO) stock rotation, follows and promotes Food Safety practices, cleanliness and sanitation, and good housekeeping practices.
- Assist the store management team in some restaurant operations-related duties as necessary i.e., wastage recording, inventory of stocks
- Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils.
- Communicate effectively with team members and management.
- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
- Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
- Able to speak in Bahasa Malaysia, English or Mandarin
- Candidate must at least possess primary/secondary/O-Level any field.
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long hours at a time and work in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Multi-cultural work environment;
- Dedicated training programs;
- A highly motivated team;
- Firm commitment to the development of careers.
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